Thank you for your interest in our products and services.
We are constantly striving to make your purchase experience as seamless as possible - we have set up a delivery service especially for you, so that your item(s) are delivered within a schedule which best suits your requirements (depending on availability).
Information on our delivery procedures and the terms and conditions of delivery shall be set out as follow:-
|Delivery timeframe: ||Delivery timings: |
10 a.m. to 7 p.m., Mondays to Saturdays
(Public Holidays excluded)
|1-3 business days||For purchases under HKD 3,500, delivery charges of HKD 100 shall apply|
|For purchases equal to or more than HKD 3,500, FREE delivery|
|1.||BSH delivery times are intended to be estimates only. We shall endeavour to meet your preferred times, subject to the availability of the schedule of our delivery agents;|
|2.||We shall upon confirmation of your purchase order contact you for delivery arrangements.|
We agree that you may cancel your purchase order at any time before delivery arrangements have been confirmed with you.
Please refer to our Cancellation Policy for further information;
|3.||Please contact us immediately in the event of requests for changes to delivery dates. We shall endeavour to meet your preferred times, subject to the availability of the schedule of our delivery agents;|
|4.||Delivery shall be attempted for no more than three (3) times for a single purchase over a period not exceeding seven (7) business days.|
We shall, in the event of failure to accept delivery on your part, require you to collect the item(s) purchased directly from our warehousing / designated premises.
Failure to receive delivery or collect the item(s) purchased within a specified time shall compel us to void your purchase and we shall in that event cancel your purchase order and refund the purchase price after deductions for our administrative charges (at HKD 100 or 2% of the total value of your purchase, whichever shall be the higher); and
|5.||You shall, upon receipt of delivery of the item(s) purchased, conduct a visual inspection of the same to ensure that you shall have received the item(s) as purchased.|
Please contact us immediately in the event of any discrepancy.
For the avoidance of doubt, this delivery service is available for Hong Kong only and is not available for Macau, Cheung Chau, Kiu Tsui Chau (Sharp Island), Lamma Island, Lantau Island, Peng Chau, Po Toi Island, Sha Tau Kok, Tai O.
We look forward to being of service to you.