Expert product advice from Bosch
Our product advisors are here to help you with your appliance or assist you in choosing a new model from our range.
We can help you choose an appliance from the Bosch range, help with product features, programmes, cleaning and maintenance, supply brochures and advise on promotions. Contact us at:
1/F Club Lusitano, 16 Ice House Street, Central, Hong Kong (Side Entrance on Duddell Street)
Monday to Saturday: 10am to 7pm (Except Sunday and Public Holidays)
Tel：2623 7100 (Hong Kong)/ 0800 863 (Macau local call only)
Alternatively you can send us an email by filling out our contact form and we will reply as soon as possible.
Contact for large home appliances
Even with the most refined appliances, you sometimes need a little help. Bosch's comprehensive service for large home appliances is there for you around the clock, 7 days a week. And for those problems that can't be resolved over the phone, you can easily book a visit by one of our engineers. All you'll need is your E-NR (full model number) and the FD-NR (production code) of your Bosch appliance ready.
Contact for small home appliances.
If you need help with Bosch small domestic appliances, like vacuum cleaners, irons or food mixers, please get in touch with one of our specialized technicians. They can support you with straightforward troubleshooting and also help you arrange repairs in our workshop, if necessary. Around the clock, 7 days a week.