Contact and info.

Personal assistance for all Bosch home appliances – large or small.

Expert product advice from Bosch

Our product advisors are here to help you with your appliance or assist you in choosing a new model from our range.

We can help you choose an appliance from the Bosch range, help with product features, programmes, cleaning and maintenance, supply brochures and advise on promotions. Contact us at:

Bosch Galleria

1/F Club Lusitano, 16 Ice House Street, Central, Hong Kong (Side Entrance on Duddell Street)

Service Hours:

Monday to Saturday: 10am to 7pm (Except Sunday and Public Holidays)

Tel:2623 7100 (Hong Kong)/ 0800 863 (Macau local call only)

Fax:2537 7973

Alternatively you can send us an email by filling out our contact form and we will reply as soon as possible.

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Contact for large home appliances

Even with the most refined appliances, you sometimes need a little help. Bosch's comprehensive service for large home appliances is there for you around the clock, 7 days a week. And for those problems that can't be resolved over the phone, you can easily book a visit by one of our engineers. All you'll need is your E-NR (full model number) and the FD-NR (production code) of your Bosch appliance ready.

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Contact for small home appliances.

If you need help with Bosch small domestic appliances, like vacuum cleaners, irons or food mixers, please get in touch with one of our specialized technicians. They can support you with straightforward troubleshooting and also help you arrange repairs in our workshop, if necessary. Around the clock, 7 days a week.

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Online help

Many common issues can be easily solved with our online help. You can also read FAQs, download instruction manuals and get cleaning and care tips.

Get support

Register for MyBosch

Unlock the full potential of owning a Bosch home appliance with MyBosch. Your registration with MyBosch comes with a whole range of offers committed to make your Bosch experience even better, such as exclusive offers and infotainment.

Learn more

Newsletter subscription

Subscribe now – quickly and easily – for our free newsletter. You'll receive valuable tips for your home appliances, news on the latest offers and exclusive promotions only for newsletter subscribers.

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Bosch Online Store

Our online store offers a wide range of products and accessories from Bosch appliances to fulfill all your needs.

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Video Gallery

Discover a range of videos - Find out tips on how to solve simple errors and troubleshooting. Finding it tough to cook with just a recipe? Not anymore when you have these cooking videos! Want to know how to make your Bosch home appliances last? Don't miss out clean and care videos.

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Get in touch

We are here to help, before and after your purchase.

Help is on the way

Arrange a visit for any date and time convenient for you.

Bosch Home Appliance Service

Outstanding service - before and after the purchase.