Additional delivery service charges

If customers need the following additional delivery service, the additional charges in cash are payable to logistic staff directly at the time of delivery. Thank you.

Service Items Unit Charge
New product delivery / Used appliances disposal per storey HK $40
Side by side refrigerator per storey HK $100
Lift up and drop down of Home Appliances to the installation place (cannot install directly on the floor)
Lift over Home Appliances such as toilet basin and cabinets for more than 10 inches height from the floor
each time HK $120
Additional disposal charge will be incurred if rearrangement of disposal occurred by omission of disposal service on order placement or unable to immediate dispose during the delivery each time HK $300
Disposal service of ALL side by side refrigerator or thin twin washer dryer* each time HK $200
Refrigerator door removal* each HK $150
Carry by Trolley (Non Side-by-Side Refrigerator) per 100meters HK $50(First 100meters waived)
Carry by Trolley (Side-by-Side Refrigerator per 100meters HK $100


1) Services not covered:

- Move out the old machine to outdoor lobby.

- Delivery Services on movable objects or at locations including boat, yacht or vehicles, etc.

2) If no elevator service is available for premises, we will additionally charge a delivery fee for each storey. (16 steps of stair are counted as one storey. )

3) *All cables, hoses or obstacles should be removed by customers before the disposal service.

4) BSH Home Appliances Limited reserves the final rights to revise the terms and conditions herein without prior notice.

5) BSH Home Appliances Limited reserves the final decision in case of any negotiation.

6) The installation charges for built-in appliances may be different subjected to the different environment or situation. Therefore, the installation charges for built-in appliances would be determined by the installation worker after inspecting the actual environment or situation.

Effective date: 1 January, 2019

BSH Home Appliances Limited


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