My vacuum cleaner is clogged. What should I do?
If you need to unclog your vacuum cleaner hose, please check to see if something has become jammed in the vacuum cleaner hose. It’s often easier said than done as the vacuum cleaner hose is quite long. Try to detach it and look through it. Still can’t? Then try pushing a broom handle through the hose. This will usually clear the clogged vacuum cleaner hose.
If that doesn’t help, get in touch with us. You can reach us on Customer Contact Hotline (852) 2626 9655 (Hong Kong) / 0800 863 (Macau local call) from Monday to Saturday , 9am to 6pm (except public holidays). We’ll be happy to help if your vacuum cleaner is clogged.
Address of small appliance customer service:
3/F North, Block Skyway House, 3 Sham Mong Road, Tai Kok Tsui, Kowloon (Olympic MTR Station Exit B)