1. Site Measurements (HK$)
Conduct Site Measurements
  • Washer/ Washer dryer combo/ Dryer/ Refrigerator (up to 5 units per visit at one address)
$350 (per time)
  • Side-by-side refrigerator
Free(1st);$350 (per time)
  • Dishwasher
$350 (per pc)
  • Water heater (Fee paid can be rebatable and deducted from installation fee upon purchase of appliance and successful installation by Bosch team)
$350 (per pc)
  • Cooker hood (Fee paid can be rebatable and deducted from installation fee upon purchase of appliance and successful installation by Bosch team)
$350 (per pc)
Site Measurements on Sunday/ Bank Holiday (No service on Statutory Holiday) $400
2. Delivery (HK$)
Carry an appliance up or down stairs (16 steps equal one flight of stairs, charging starts incurred after 6 steps)
  • All new/used appliances except Side-by-side fridge
$60/flight
  • New/used Side-by-side Refrigerator
$120/flight
Lift an appliance10 inches or higher off the floor to pass over a threshold/obstacle $150
Move an appliance around the house/ apartment, e.g. from kitchen to living room $150
Detach doors from Refrigerator $200
Carry an appliance using Hand Cart where truck access is unavailable
  • All appliances except Side-by-side Refrigerator
$60/100meter
  • Side-by-side Refrigerator
$120/100meter
Extra Manpower for delivery $900 (per manpower)
If the scheduled service date falls on a public holiday, the service will be postponed to the next working day.
3. Installation (HK$)
Washing machine, Washer dryer combo, and Dishwasher
Standard installation (material + labour) includes
  • Attach up-to-5-foot-long section of ½"diameter standard copper pipe including elbow to the water inlet (each elbow equals 1 foot pipe) (detach existing hoses/pipes not included)
Free





  • Attach up-to-5-foot-long section of 1¼"~1½"diameter PVC pipe including elbow to the water outlet drainage (each elbow equals 1 foot pipe) (detach existing hoses/ pipes not included)
  • Replace a non-function water tap if necessary
  • Connect electricity supply (must indicate Direct-wire Connection at time of order placement)
  • Run test a wash cycle and go through basic panel operation
  • Materials not used in the installation are not included
Water tap for washing machine $150(per pc)
Extend ½"diameter standard copper pipe or additional elbow $40/foot
Extend 1¼"~1½"diameter PVC pipe or additional elbow $40/foot
Attach a T-Joint to copper pipes or PVC pipes $100
Detach or adjust existing hoses/ pipes (up to 10 foot) $80
Replace a waste trap $120
Drill a 2½" diameter hole through kitchen cabinet/ partition $80
Drill hole on 1 inch solid surface for (hole diameter about 2.5”, there may be uneven edge around the hole, due to limitations of the on-site environment and skill of the workers, there may be slight unevenness on the edge of the hole (that is, it is not perfectly flat) , excludes stone-containing imitation stone)
$300 (per hole)
Drill hole on 1 inch solid surface for Quartz / Granite / Marble / Stainless steel (hole diameter about 2.5”, due to limitations of the on-site environment and skill of the workers, there may be slight unevenness on the edge of the hole (that is, it is not perfectly flat) $1,400 (per hole)
Replace a 13A/15A wall socket (in compliance with prevailing applicable regulations) $150
Connect or disconnect direct wire through electrical supply wall outlet on request $150
Connect water pressure regulator (Hydraulic pressure up to 10 bar/ 142 psi) $800
Reinstall washer machine cover (Installation less than 1 month) $350 (per time)
Reinstall washer machine cover (Installation more than 1 month) $400 (per time)
Dismantle and install stacking kit for double deck machines (should make request during placement of order)
With the purchase of a brand new Bosch dryer and stacking kit Free of charge
Dismantle stacking kit (include stack down of old dryer) $200 (per time)
Install stacking kit (include stack up of old dryer) $200 (per time)
Dismantle and install stacking kit at the same time (include stack down and up of old dryer) $350 (per time)
“Lift Up or Lift Down” Installation Scenario (Please indicate upon order placement) If the appliance cannot be pushed directly into the installation position from the floor and must be lifted up or lowered down more than 10 inches (approx. 250mm), or moved over obstacles exceeding 10 inches (approx. 250mm) in height (e.g., basin, cabinet), this is considered a “Lift Up” or “Lift Down” installation.

#Customer must ensure sufficient space is available and the installation can only proceed after on-site evaluation by the technician.
#The maximum obstacle height for a lift-over/drop-in installation is 500mm.
# If the installation location involves safety or high-risk conditions, or technical limitations, BSH Home Appliances Limited reserves the right to decline the installation service.
$150 (Up per time)
$150 (Lift Down per time)
4. Removal Service HK$
Bosch Removal Service of used appliances (per attached)
5. Others
Service does not cover:
  • Connection or adjustment works for pipe(s) inside wall or underground or on external wall or under an environment without sufficient space
  • Removal or connection of cast iron water pipe or clean-up of clogged drainage
  • Electrical works on main switch, socket, fuse wire or wiring
  • Removal of appliances outside a house or apartment
  • Installation on moving objects or locations such as boat, yacht or vehicle, etc
  • Any service not mentioned in the Sales and Installation services and list of installation charges
The price list is for reference only. Price will be quoted separately in circumstances
All materials stipulated in the standard or chargable installation service are not included if not being consumed
BSH Home Appliances Limited reserves the rights to alter any charges without prior notice
BSH Home Appliances Limited reserves the rights to the final decision in case of any dispute

Note:

Service fee if not prepaid will be collected onsite

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Service Hours: Monday to Saturday: 09:00 - 18:00 Except Sunday and Public Holidays

Telephone: 2626 9655 (Hong Kong) / 0800 863 (Macau local call only)

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