Removal Service

Removal Service under Producer Eco-Responsibility Ordinance Bosch Upgraded Removal Service
Plan A^
Bosch Upgraded Removal Service
Plan B^
Bosch Upgraded Removal Service
Plan C^
Applicable conditions Upon purchase of any Bosch regulated electrical appliances* Upon purchase of any Bosch appliances
Service scope and quantity Same type and quantity of purchased appliance Same type purchased appliance, including non-regulated electrical appliances
Service location Any premises in Hong Kong; can be different from the delivery address of the newly purchased appliance Any premises in Hong Kong excluding outlying islands, movable objects (boats, yachts or vehicles)
Must be same as delivery address
Any premises in Hong Kong excluding outlying islands, movable objects (boats, yachts or vehicles)
Disposal request When make purchase or within 3 days after date of purchase At the time of purchase, delivery and disposal can be performed concurrently After purchase, delivery and disposal can be performed concurrently After purchase, within 1 month from new appliance delivery, customers can call us at 2994 0909 for arrangement, disposal cannot be performed concurrently
Service date Normally 3 working days in advance for arranging Same as delivery date Same as delivery date Normally 1 working day in advance for arrangement
Charge rate Free of charge HK$100 (per unit)#
(Paid by cash at site)
HK$200 (per unit)#
(Paid by cash at site)
HK$300 (per unit)#
(Paid by cash at site)
Note (1) The old items must stand-alone and be freed from other connections or obstacles. (2) Upon cancellation, please contact dealer. (1) The old items must stand-alone and be freed from other connections or obstacles.
(2) If dismantling services are required, for example built-in appliances, water heater and hood, customers
The old items must stand-alone and be freed from other connections or obstacles.

*Regulated electrical appliances: Washing machines and washer dryers - with a rated washing capacity not exceeding 10 kg. Refrigerators - with a total storage volume not exceeding 500 liters.

^This service is provided by BSH Home Appliances Limited, subject to terms and conditions . In case of any disputes, the decision of the company shall be final.

# Extra HK $200 (per unit) applies for any side by side refrigerator or thin twin washer dryer. Additional charge may apply if additional efforts are required to perform the removal service (climbing stairs, lifting the appliance, etc.), please refer to the “ Additional delivery service charges ” for details.

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